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When you interact with the Website, we may collect and store information from you as described below.
When you access the Website, we may collect (i) certain technical information about your mobile device or computer system, including IP Address, web browser, mobile device ID and the version of your operating system; and (ii) usage statistics about your interactions with the Website. In certain instances we may create and assign to your device an identifier that is similar to an account number. We may collect the name you have associated with your device, device type, telephone number, country and any other information you choose to provide, such as user name, character name, geo-location, e-mail address, and other background information, as applicable. This information helps us to improve Website by enabling us to estimate usage patterns, store information about your preferences, customize your interaction with the Website according to your individual interests, speed up your searches and recognize you when you return to the Website.
If the Website so provides, you may register and create an account with us, and may also “sign up” with us by providing a registration option where you may be required to provide your e-mail address in order to receive a newsletter, marketing material or other specified information from the Company. For both of these options, you may be required to provide your name, company name, e-mail address, telephone number and/or physical address, and we may contact you directly and/or send automated notifications.
We will collect and store any other information you provide, and information about your activity on the Website, as well as communications with third parties on the Website and information you provide through use of the Website, such as your name, phone number, company name, and company title.
We may collect information about you in any one or more of the following ways.
We collect any information you provide to us directly when filling out a rental agreement form on the Website or when you submit an inquiry or seek customer support through the Website.
In general, we collect, store and use your information (i) to provide you with a customized experience, (ii) to facilitate your use of the Website and the content accessed thereby, (iii) to conduct research and data analysis, in an ongoing effort to better understand and serve the users of the Website and such content, including research on demographics, interests and behavior based on usage data and other information provided to us, and (iv) for such other purposes as may be applicable to the functions provided by the Website such as responding to your inquiries and marketing. This data may be compiled and analyzed on an aggregate basis, and we may share this data with researchers, business partners, publications, and help us improve the content and functionality of the Website, to better understand our users and to improve the user experience.
If you have provided your e-mail address to the Company, we may use it to respond to (i) customer support or information inquiries, (ii) keep you informed of your activity, and (iii) provide notifications. We will also use your information in aggregations for statistical purposes and may mine such data for information to improve and customize your experience with us, as well as with third party service providers.
We may share your information with third parties in the following circumstances.
We may provide your information to third party companies to perform certain services, including but not limited to data analysis, e-mail delivery, hosting services, and customer service. We direct all such third party service providers to maintain the confidentiality of the information we disclose to them and to not use your information for any purpose other than to facilitate your use of the Website.
We do not actively share your information with third party advertisers. We may share (i) aggregated information (information about you and other users collectively, but not specifically identifiable to you); (ii) anonymous information; and (iii) certain technical information (including IP Addresses and mobile device IDs).
We may share your information with our subsidiaries and affiliates that provide goods and services ancillary to those displayed on the Website.
With your consent, we or our service providers may send push notifications to provide updates and other relevant messages to you. You can adjust the types of notifications you receive and when you receive them by editing your notification settings on the platform or device on which such you receive such notifications. We or our service providers may also send local notifications to provide updates and other relevant information.
Your information may also be disclosed: (i) when we have a good faith belief that we are required to disclose the information in response to legal process (e.g., a court order, search warrant or subpoena); (ii) to satisfy any applicable laws or regulations; (iii) where we believe that the Website is being used in the commission of a crime, including to report such criminal activity or to exchange information with other companies and organizations for the purposes of fraud protection and credit risk reduction; (iv) when we have a good faith belief that there is an emergency that poses a threat to the health and/or safety of you, another person or the public generally; and (v) in order to protect the rights or property of the Company, including to enforce our Terms and Conditions.
No one under age 18 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not provide any personal information on this Website or on or through any of its features, do not register on the Website, and do not or provide any information about yourself to us, including your name, address, telephone number, e-mail address, etc. If we learn we have collected or received personal information from a person under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a person under 18, please contact us at [+1 888-738-3250].
If you want us to cease active use of your information, you may send an e-mail to [email@example.com]. Place “Delete My Account” in the subject line and include your first name, last name and e-mail address in the body of the e-mail. We will respond to your request within 30 days. Please note that certain records, for example those pertaining to customer service matters, will be retained for legal and accounting purposes.
Under the California Consumer Privacy Act (“CCPA”), California residents have the right to request access to or deletion of their personal information, to request additional details about our information practices, to opt out of the sale of personal information to third parties, if applicable, and to not be discriminated against. You may exercise these rights by emailing firstname.lastname@example.org or calling +1 888-738-3250.
In order to exercise these rights, you will need to verify your identity to protect your security and personal information. Note that even if we honor your request to delete your information, we may retain certain information as required or permitted by law.
We do not share your information with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure, typically by “opting in” to receive information from a third party. California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of your information to third parties for their direct marketing purposes. If you ask us to share your information with a third party for its marketing purposes, we will only share information in connection with that specific request. To prevent disclosure of your personal information for use in direct marketing by a third party, do not opt in to such use when you provide your information on our Website.
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